For those of you who don’t know, Mythic’s billing department screwed up big time.
A quick survey of FOTF members shows that members were billed between seven and 15 times per account. The amount of the charge depended on how you repay (month to month or several months at once). One guildie said he had more than $300 in overdraft fees from his bank.
So far every person I have talked to has had this happen. This is huge.
Thankfully Mythic is posting on their Web site that it should be cleared up within 3 business days. Many of us who have overdrafted are concerned that this could go onto our credit reports. Keep an eye on the Warhammer Herald for more information.
Here are links to what other Warhammer bloggers are saying about the issue:
- High Latency Life: EA/Mythic’s huge error
- WASDstomp: Warhammer Online Charges Me 16 Times Today
- Grimnir’s Grudge: Look… guys… if you need money, at least ask first…
- I heart Gorfang: You know, if you needed cash, and Here is how you “make this right”
- Slashdot: Games: Warhammer Online Users Repeatedly Overbilled
The comments of these posts are pretty golden. Healeroftru of Gorfang is calling it “Warscammer Online: Age of Thievery.”
The big assumption is banking institutions will refund the overdraft fees, from Slashdot:
They haven’t specifically promised to refund overdraft charges, only to ask customers’ banks to refund them once the actual charges are refunded. They seem to be assuming banks will have no problem with this.
A poster on Slashdot who supposedly works for Visa says there are some steps we need to take, regardless of whether Mythic takes action to reverse the charges:
So to summarize, call your bank if you were one of the ones fucked over by EA and request an immediate dispute on all charges beyond the one authorized and agreed upon charges (and then proceed to cancel your subscription to Warhammer). Also, as a word to the wise, make sure to ask your bank to stop subscription charges from EA. Just canceling and getting a new debit card isn’t enough. If a merchant has an authorization for subscription billing, they can still bill the card even after the card is canceled, since they have an authorization already.
Canceling the account could be our best recourse if we are afraid of that sort of thing. Instead we would have to buy game cards if we want to continue to play.